About Cann Industries
Tropical-strength ice machine solutions
Cann Industries commenced operation back in 2012 when Wade and Tegan Cann took over the existing business of Les Keyes Refrigeration and Electrical.
Originally specialising in the Service and Repair of Commercial Catering Equipment and operating from their home in Darwin’s rural area, the business has grown to now operate out of a fully equipped warehouse in Yarrawonga, in outer Darwin.
While still excelling in the Service and Repair of Commercial Catering Equipment around Darwin for existing clientele, Cann Industries also focuses on stocking only “Territory Tough” ice machines – units that are built to endure in the Tropics!
Cann Industries is proud to be the local distributor and service agent for Brema (Comcater) ice machines and they genuinely believe in what they sell.
Not all ice machines are created equal and while CANN services and repairs all brands of ice machines from their Yarrawonga warehouse, they only sell and recommend what they know will survive and thrive in the Top End!
Check out our range of ice machine solutions!
FAQ
Well, first off, where are you?
Most of our units ship from Darwin, but some come from Melbourne or Brisbane, depending on availability. We aim to ship items out within 24hrs from the date of order /payment. Freight generally leaves the Darwin Depot on Monday, Wednesdays and Fridays and travels road transport from then on.
If your unit is travelling to you via Barge, we will do our very best to ensure it is at the landing as soon as possible.
We do not accept returns if you simply change your mind. Please read up on the unit, using the specifications provided to ensure the unit purchased suits your requirements.
We offer fixed rate Australia Wide Delivery on our units. Please note, that if you reside remotely, your order will be sent to your nearest freight depot for collection. Please feel free to contact us if you have any questions.
We will happily provide you with a tracking number for your items via email after they have shipped.
All large items (ice machines etc) are generally sent via Northline Couriers and small filter or accessories orders are generally sent via StarTrack/AusPost.
Brema Ice (Comcater) offers a 3-year parts and labour warranty on their ice machines purchased from the 1st of February 2018, and 2-year parts and labour warranty on all units purchased before that.
Cann Industries is the Darwin-based warranty agent for Ice-O-Matic and Brema Ice, but there is also a national network of service agents around Australia who will be more than happy to assist.
Should you find you have an issue with your ice machine, please do not hesitate to contact us and we can assist you with logging a warranty claim.
