About Cann Industries
Tropical-strength ice machine solutions
Cann Industries commenced operation back in 2012 when Wade and Tegan Cann took over the existing business of Les Keyes Refrigeration and Electrical. Originally specialising in the Service and Repair of Commercial Catering Equipment and operating from their home in Darwin’s rural area, the business has grown to now operate out of a fully equipped warehouse in Yarrawonga, in outer Darwin. While still excelling in the Service and Repair of Commercial Catering Equipment around Darwin, Cann Industries also focuses on stocking only “Territory Tough” ice machines – units that are built to endure in the Tropics!
Cann Industries is proud to be local distributors and service agents for Brema (Comcater) and Ice-o-Matic (Coast Distributors) ice machines and they truly believe in what they sell. Not all ice machines are created equally and while CANN service and repair all brands of ice machines from their Yarrawonga warehouse, they only sell and recommend what they know is going to survive and thrive in the Top End!
How long until I get my unit?
Well, first off, where are you? Most of our units ship from Darwin, but some also come out of Sydney. We aim to ship items out within 24hrs from the date of order /payment, Freight generally leaves the Darwin Depot on Monday, Wednesdays and Fridays and travels road transport from then on.
What is your returns policy?
We do not accept returns if you simply change your mind. Please read up on the unit, using the specifications provided to ensure the unit purchased suits your requirements.
What are your delivery options?
We offer fixed rate Australia Wide Delivery on our units. Please note, that if you reside remotely, your order will be sent to your nearest freight depot for collection. Please feel free to contact us if you have any questions.
How do I track my order?
We will happily provide you with a tracking number for your items via email after they have shipped.
All large items (ice machines etc) are sent via Northline Couriers and small filter or accessories orders are generally sent via StarTrack.
What is the Warranty on your Ice Machines?
Ice-O-Matic offers a 3-year parts and labour warranty on their ice machines and 2-years on all storage bins.
Brema Ice offers a 3-year parts and labour warranty on their ice machines purchased from the 1st of February 2018, and 2-years parts and labour warranty on all units purchased prior to that.
Cann Industries is the Darwin based warranty agents for Ice-O-Matic and Brema Ice, but there is also a national network of service agents around Australia.
1300 226 668
5 McCourt Road,
Yarrawonga NT 0830